EN
E99Severity: High

Arçelik E99: Safety lockout

Quick answer

On Arçelik boilers, fault code E99 means: Safety lockout. Do not keep resetting or using the boiler. Switch it off and call a qualified gas engineer. If you smell gas, leave the building and call the gas emergency number.

Smell gas? Don't use switches or flames, open windows, close the gas valve, leave the building and call your gas emergency number. Never open the boiler casing yourself.

Can I keep using the boiler?

Severity: High

Do not keep resetting or using the boiler. Switch it off and call a qualified gas engineer. If you smell gas, leave the building and call the gas emergency number.

Common causes

  • Faulty control or motor board
  • Faulty sensor or component
  • Faulty gas valve

How to fix it

  1. Don't keep resetting: if the code returns, switch off and call a qualified gas engineer
  2. Have a qualified gas engineer inspect the boiler; never open gas or flue parts yourself

Frequently asked questions

What does Arçelik error E99 mean?

On Arçelik boilers, fault code E99 means: Safety lockout.

How do I fix Arçelik error E99?

Start with these steps: Don't keep resetting: if the code returns, switch off and call a qualified gas engineer; Have a qualified gas engineer inspect the boiler; never open gas or flue parts yourself.

Is it safe to use the boiler with fault E99?

Severity: High. Do not keep resetting or using the boiler. Switch it off and call a qualified gas engineer. If you smell gas, leave the building and call the gas emergency number.

Arçelik boiler fault codes