EN
E15Severity: High

Baxi E15: Gas valve fault

Also shown as:E09
Quick answer

On Baxi boilers, fault code E15 means: Gas valve fault. Do not keep resetting or using the boiler. Switch it off and call a qualified gas engineer. If you smell gas, leave the building and call the gas emergency number.

Smell gas? Don't use switches or flames, open windows, close the gas valve, leave the building and call your gas emergency number. Never open the boiler casing yourself.

Can I keep using the boiler?

Severity: High

Do not keep resetting or using the boiler. Switch it off and call a qualified gas engineer. If you smell gas, leave the building and call the gas emergency number.

Common causes

  • Faulty gas valve
  • Damaged wiring or a loose/corroded connector
  • Faulty control or motor board

How to fix it

  1. If you smell gas: don't use switches, open windows, close the gas valve and call the gas emergency line
  2. Have a qualified gas engineer inspect the boiler; never open gas or flue parts yourself

Frequently asked questions

What does Baxi error E15 mean?

On Baxi boilers, fault code E15 means: Gas valve fault.

How do I fix Baxi error E15?

Start with these steps: If you smell gas: don't use switches, open windows, close the gas valve and call the gas emergency line; Have a qualified gas engineer inspect the boiler; never open gas or flue parts yourself.

Is it safe to use the boiler with fault E15?

Severity: High. Do not keep resetting or using the boiler. Switch it off and call a qualified gas engineer. If you smell gas, leave the building and call the gas emergency number.

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