Quick answer
On Samsung dishwashers, error code HE means: Heating fault, water not heating. Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.
Can I keep using the machine?
Severity: Medium
Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.
Common causes
- Faulty heating element
- Faulty temperature sensor (NTC thermistor)
- Damaged wiring or a loose/corroded connector
How to fix it
- Unplug the machine for a few minutes, then switch it back on (reset)
- Have a technician test the heating element and temperature sensor
- If the code keeps coming back, contact an authorised service technician
Frequently asked questions
What does Samsung error HE mean?
On Samsung dishwashers, error code HE means: Heating fault, water not heating.
How do I fix Samsung error HE?
Start with these steps: Unplug the machine for a few minutes, then switch it back on (reset); Have a technician test the heating element and temperature sensor; If the code keeps coming back, contact an authorised service technician.
Can I keep using the dishwasher with error HE?
Severity: Medium. Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.
Samsung dishwasher error codes
4CWater not filling (water supply problem)5CWater not drainingLCWater leak detected in the baseOCToo much water (overfill)tETemperature sensor (thermistor) fault3CPump fault3EIncoming water too hot9ENot enough waterHCOverheating (safety limit tripped)