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HEHE1HrQuick answer
On Samsung washing machines, error code HC means: Heating fault, water not heating. Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.
Can I keep using the machine?
Severity: Medium
Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.
Common causes
- Faulty heating element
- Faulty temperature sensor (NTC thermistor)
- Damaged wiring or a loose/corroded connector
How to fix it
- Unplug the machine for a few minutes, then switch it back on (reset)
- Have a technician test the heating element and temperature sensor
- If the code keeps coming back, contact an authorised service technician
Frequently asked questions
What does Samsung error HC mean?
On Samsung washing machines, error code HC means: Heating fault, water not heating.
How do I fix Samsung error HC?
Start with these steps: Unplug the machine for a few minutes, then switch it back on (reset); Have a technician test the heating element and temperature sensor; If the code keeps coming back, contact an authorised service technician.
Can I keep using the washing machine with error HC?
Severity: Medium. Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.
Samsung washing machine error codes
4CWater not filling (water supply problem)4C2Hot and cold water hoses reversed5CWater not drainingLCWater leak detected in the baseOCToo much water in the drum (overflow)dCDoor not closed or not lockedUBUnbalanced load, spin stoppedSUdToo much foam (suds) detected3CMotor fault