5ESESCndOn Samsung washing machines, error code 5C means: Water not draining. Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.
Can I keep using the machine?
Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.
Common causes
- Clogged drain pump filter
- Kinked, blocked or too high drain hose
- Faulty drain pump
- Too much detergent or a non-low-suds detergent
How to fix it
- Clean the drain pump filter (usually behind the small flap at the front bottom)
- Straighten the drain hose and check it isn't blocked or placed too high
- Unplug the machine for a few minutes, then switch it back on (reset)
- If the code keeps coming back, contact an authorised service technician
Frequently asked questions
What does Samsung error 5C mean?
On Samsung washing machines, error code 5C means: Water not draining.
How do I fix Samsung error 5C?
Start with these steps: Clean the drain pump filter (usually behind the small flap at the front bottom); Straighten the drain hose and check it isn't blocked or placed too high; Unplug the machine for a few minutes, then switch it back on (reset); If the code keeps coming back, contact an authorised service technician.
Can I keep using the washing machine with error 5C?
Severity: Medium. Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.