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F9E1Severity: Medium

Whirlpool F9E1: Water not draining

Also shown as:F21
Quick answer

On Whirlpool washing machines, error code F9E1 means: Water not draining. Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.

Can I keep using the machine?

Severity: Medium

Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.

Common causes

  • Clogged drain pump filter
  • Kinked, blocked or too high drain hose
  • Faulty drain pump
  • Too much detergent or a non-low-suds detergent

How to fix it

  1. Clean the drain pump filter (usually behind the small flap at the front bottom)
  2. Straighten the drain hose and check it isn't blocked or placed too high
  3. Unplug the machine for a few minutes, then switch it back on (reset)
  4. If the code keeps coming back, contact an authorised service technician

Frequently asked questions

What does Whirlpool error F9E1 mean?

On Whirlpool washing machines, error code F9E1 means: Water not draining.

How do I fix Whirlpool error F9E1?

Start with these steps: Clean the drain pump filter (usually behind the small flap at the front bottom); Straighten the drain hose and check it isn't blocked or placed too high; Unplug the machine for a few minutes, then switch it back on (reset); If the code keeps coming back, contact an authorised service technician.

Can I keep using the washing machine with error F9E1?

Severity: Medium. Stop the programme and fix the cause before using it again. If the code keeps returning, call a technician.

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