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0x00000024Severity: High

NTFS_FILE_SYSTEM

A problem occurred in the NTFS file system driver, usually because of disk or file system corruption.

Quick answer

The Windows stop code NTFS_FILE_SYSTEM (0x00000024) means: A problem occurred in the NTFS file system driver, usually because of disk or file system corruption. This code often points to hardware, disk or startup problems. Back up important files as soon as you can and follow the steps below; if it keeps returning, have the PC checked.

Before you start: note the stop code shown on the blue screen. If Windows will not start normally, it usually opens Automatic Repair after two failed starts; from there choose Advanced options to reach Safe Mode or System Restore.

Is it serious? Can I keep using my PC?

Severity: High

This code often points to hardware, disk or startup problems. Back up important files as soon as you can and follow the steps below; if it keeps returning, have the PC checked.

Common causes

  • Failing or corrupted disk or SSD
  • Corrupted file system or Windows system files
  • Faulty, outdated or incompatible driver

How to fix it

  1. Restart the PC. If the blue screen happened only once and does not return, no further action is usually needed
  2. Check the disk with "chkdsk C: /f" and check the drive's health
  3. Run "sfc /scannow" and "DISM /Online /Cleanup-Image /RestoreHealth" as administrator
  4. Keep about 10–15% of the system drive free
  5. Update or roll back the driver of the faulting device in Device Manager (look for yellow warning icons)

Frequently asked questions

What does NTFS_FILE_SYSTEM mean?

The Windows stop code NTFS_FILE_SYSTEM (0x00000024) means: A problem occurred in the NTFS file system driver, usually because of disk or file system corruption.

Is NTFS_FILE_SYSTEM serious?

Severity: High. This code often points to hardware, disk or startup problems. Back up important files as soon as you can and follow the steps below; if it keeps returning, have the PC checked.

How do I fix NTFS_FILE_SYSTEM?

Start with these steps: Restart the PC. If the blue screen happened only once and does not return, no further action is usually needed; Check the disk with "chkdsk C: /f" and check the drive's health; Run "sfc /scannow" and "DISM /Online /Cleanup-Image /RestoreHealth" as administrator; Keep about 10–15% of the system drive free; Update or roll back the driver of the faulting device in Device Manager (look for yellow warning icons).

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